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Analysis of the Performance Appraisal System of the LG Electronic India Ltd.

Analysis of the Performance Appraisal System of the LG Electronic India Ltd.

Project Report on Analysis of the Performance Appraisal System of the LG Electronic India Ltd.

Performance Appraisal : Performance Appraisal is an integral part of Human Resource Management. And HRM deals with personnel i.e. people. “people” is the most important and valuable resource that every organization or institution has in the form of its employees. Dynamic people can build dynamic organization. Effective employees can contribute to the effective of the organization.

HRM has multiple goals, which includes employee’s competency development, employees motivation development and organizational development. Employees require a variety of competencies, knowledge, attitude skills in technical areas, managerial areas, behavioral and human relations areas and conceptual areas to perform different tasks or functions required by their jobs.

HRM aim at constantly assessing the competency requirements of different individuals to perform the jobs assigned to them, effectively and provide opportunities for developing these competencies. As HRM deals with humans it is necessary to keep a check on their performance after a regular interval of time given jobs, it is necessary to corrective actions them or there is need to appraisal their performance. The process appraising for doing their work effectively is than known as performance appraisal system. The system is defined clearly in this report.

The objectives of the project are:

1) The main objectives of the study are the throw the light on the different policies/ techniques of the performances Appraisal system of the LG Company.

2) To show the implementation of the appraisal methods used to get the information about the performance.

Table of Contents of Project Report

1. Introduction to the Industry

  • Characteristics of the Indian consumer durable market
  • Colour Television – A Preview to the Industry
  • Major Players
  • Currently the four major players in the market
  • Market shares in the 165,000 units market (Retail)
  • White Goods (Refrigerator & Washing Machine): A Preview of the Industry
  • Washing Machines
  • Major contenders
  • Competitors: BPL, Videocon, IFB, Amtrex Hitachi, Electrolux
  • Product

2. Introduction to the Company

  • LG Electronic India ltd.
  • Objectives
  • Code of Conduct
  • Organization Structure
  • Performance Appraisal System
  • Objective of Performance Appraisal
  • The Uses of Performance Appraisal Information
  • Performance feed back
  • Employee training and development
  • Promotion, transfer and layout decisions
  • The Benefits Derived By the Management
  • Performance Criteria – What Should Be Evaluated
  • Rating Scales
  • Ranking System
  • Paired Comparison Technique
  • Concepts and issues of performance appraisal
  • Objectives of performance appraisal
  • Importance of Performance Appraisal
  • Functions of Performance Appraisal
  • The Appraisal Interview
  • Appraisal Methods
  • Essay Appraisal
  • Critical incident appraisal
  • Checklist
  • Graphic Rating Scale
  • Forced Choice
  • Behaviorally Anchored Rating Scales (Bars)
  • Group Order Raking
  • Individual Ranking
  • Paired Comparison
  • Objectives
  • PERFORMANCE APPRAISAL SYSTEM: A Study of LG Electronic India Ltd.
  • Top level managers
  • Middle level managers
  • Front line supervisors
  • 360Degree Feedback Programs
  • Guidelines for the effective performance feedback
  • Graphic Rating Scale


  • Title Justification
  • Objective
  • Scope of the Study
  • Significance of the Study
  • Research Design
  • Sampling Methodology
  • Limitation

4. Facts & Finding

5. Data Analysis and Interpretation

6. Recommendations

7. Conclusion

8. Bibliography

9. Annexure

  • Questionnaire

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